Thursday, September 29, 2011

Introduction of the US Citizenship and Immigration Services (USCIS) Community Relations Program

I would like to introduce the U.S. Citizenship and Immigration Services’ (USCIS) Office of Public Engagement (OPE).USCIS is the government agency that oversees lawful immigration to the United States.

The Office of Public Engagement (OPE) coordinates and directs agency-wide dialogue with external stakeholders. OPE actively collaborates with and seeks feedback from stakeholders to inform them of USCIS policies, priorities, and organizational performance reviews. OPE facilitates open and transparent communication between the Agency, external stakeholders, and the customers they represent by sharing feedback, working with Agency leadership, coordinating follow-up, and reporting back to stakeholders. The Office also works closely with other USCIS offices to support the implementation of highly visible outreach programs and public education initiatives.

The USCIS Community Relations program is a component of the OPE. As a Community Relations Officer, my duties include building collaborative relationships with various stakeholders through a variety of mechanisms, including meetings, special sessions with specific and targeted agendas, educational presentations, email dissemination of communication materials, and phone conversations. Please visit this link: http://www.uscis.gov/outreach for additional information.

www.uscis.gov and www.uscis.gov/espanol are the official USCIS websites to make it easier for customers to find information.

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